Mary Ward International is a full member of the Australian Council for International Development (ACFID), the peak body for Australian not-for-profit aid and development organisations.
As a signatory to the ACFID Code of Conduct, we are committed to high standards of governance, financial management, safeguarding, transparency, and ethical practice.
Mary Ward International Australia Ltd is also an approved organisation under the Overseas Aid Gift Deduction Scheme (OAGDS). The Australian Taxation Office endorses Mary Ward International as a Deductible Gift Recipient.
We are committed to transparency about how funds are managed and decisions are made.
Our Annual Impact Reports and Financial Reports provide information about our projects, partnerships, financial position, income, expenditure, governance, and impact.
Our work is guided by policies that support responsible governance, ethical fundraising, safeguarding, inclusion, and accountability.
Mary Ward International is committed to fostering a culture where people can raise concerns safely.
Mary Ward International follows the Loreto Province of Australia and South East Asia Whistleblower Policy.
Mary Ward International has also engaged STOPline, an impartial, independent, and confidential service provider, to receive and investigate whistleblower disclosures. This service is available to members of the Loreto network, including members of the Congregation of Jesus, employees, contractors, project partners, and volunteers.
Feedback helps Mary Ward International listen, learn, and remain accountable.
If you would like to provide feedback or make a complaint about Mary Ward International, our programs, or associated partners, please get in touch with us using the details below.
Email: mwiaustralia@loreto.org.au
Phone: (03) 8832 0411 during office hours
Postal Address: PO Box 4082, Auburn South, VIC 3122
Feedback and complaints are first reviewed by the Executive Officer, then directed to the relevant person or department for assessment, response, and resolution. For more information, please see our External Complaints Policy.
Mary Ward International is a signatory to the ACFID Code of Conduct. Further information about the Code and its complaints handling process is available on the ACFID website.
Mary Ward International works within a global network. These relationships support our commitment to integrity, accountability, and locally led change.
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